Terms & Conditions

Welcome to TibbeShifa. By accessing or using our website and placing an order, you agree to the terms and conditions described below. Please read these terms carefully before using our website or purchasing our products.

Use of Our Website

You agree to use the TibbeShifa website for lawful purposes and in a manner that does not harm, disrupt, or interfere with the website or the experience of other customers.

Product Information

We make reasonable efforts to provide accurate information about our products, including product descriptions, images, and other details. Product appearance may vary slightly from the images displayed on the website.

Orders

When you place an order through our website, you are providing a request to purchase the selected products. We reserve the right to review and confirm orders before processing and dispatch.

Please provide accurate contact and delivery information.
Orders may be contacted for confirmation when necessary.
Incorrect or incomplete information may cause delays in delivery.
An order may be subject to cancellation or adjustment where necessary.

Pricing and Promotional Offers

Product prices and promotional offers displayed on the website may change from time to time. Limited-time discounts may be available for selected products or for a specific promotional period.

Promotional offers may have their own applicable terms and conditions.

Payment

Where online payment is available, payments are processed through the payment options provided at checkout. Customers are responsible for providing accurate information required to complete their payment.

Shipping & Delivery

TibbeShifa currently provides delivery across Pakistan. Standard delivery is completely free, and orders are generally delivered within 2–3 working days after confirmation.

Delivery times may vary depending on location, courier operations, public holidays, weather conditions, or circumstances beyond our control.

Order Cancellation

Customers may request cancellation within 1 hour of placing an order. After this period, an order may have entered processing or dispatch and cancellation may no longer be possible.

Returns & Refunds

Returns and refunds are handled according to our Returns & Refunds Policy. Customers should contact us as soon as possible if they receive a damaged, defective, or incorrect product.

Intellectual Property

All website content, including text, graphics, images, logos, branding, and other materials belonging to TibbeShifa, may not be copied, reproduced, modified, or distributed without permission.

Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee uninterrupted or error-free access at all times. Website availability may occasionally be affected by maintenance, technical issues, or circumstances beyond our control.