Read TibbeShifa's privacy policy to understand how we collect, use and protect information when you use our website and services.

Privacy Policy

At TibbeShifa, we respect your privacy and are committed to protecting the information you provide when using our website, placing an order, or contacting us.

Information We Collect

When you use our website or place an order, we may collect information necessary to process and deliver your order and provide customer support.

Your name
Phone number
Email address, when provided
Delivery address
Order and transaction-related information
Information you provide when contacting our support team

How We Use Your Information

We use the information provided by customers for purposes related to operating our store and providing our services.

Processing and confirming your orders
Arranging delivery of your orders
Communicating with you about your order
Responding to customer support requests
Managing returns, refunds, and cancellations
Providing information about relevant orders or services
Improving our website and customer experience

Payment Information

When you make an online payment, payment-related information may be processed through the payment service provider available at checkout. TibbeShifa does not need to directly store your complete payment card details for the purpose of processing an order.

Protection of Your Information

We take reasonable measures to protect customer information and prevent unauthorized access, misuse, or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Sharing of Information

We may share necessary customer information with service providers involved in fulfilling your order, such as delivery or payment service providers, where required to provide the requested service.

We do not intend to sell or rent customers' personal information to third parties.

Cookies and Website Technologies

Our website may use cookies and similar technologies to support website functionality, improve user experience, understand website usage, and provide relevant services.

Third-Party Services

Our website may use third-party services such as payment, delivery, analytics, or other service providers. These services may process information according to their own privacy policies and applicable terms.

Your Choices

You may contact us if you have questions about the personal information you have provided to TibbeShifa or if you would like to discuss an order-related privacy concern.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes to our website, services, or applicable practices. Any updated version will be published on this page.